- Job Descriptions
- Qualifications
- Gather and evaluate detailed customer requirements to define the Scope of Work (SoW) that aligns with business needs.
- Design comprehensive technical solutions, including system topology, feature integration, Bill of Materials (BoM), device and system mappings, location planning, Service Level Agreements (SLA), and Scope of Work (SoW).
- Develop and document implementation plans with clear timelines and Responsibility Assignment Matrices (RACI) to ensure smooth execution.
- Create post-implementation scenarios focusing on service availability, SLA management, spare parts provisioning, and after-sales support.
- Act as a technical coordinator to align opportunities and solutions between sales teams, product owners, and vendors.
- Collaborate with the commercial team to develop business proposals that meet customer expectations and provide optimal solutions.
- Minimum of 3 years’ experience in a Presales or Solution Architect role.
- Demonstrated expertise in designing industry-standard network solutions.
- Strong knowledge of connectivity technologies such as IP VPN, L2VPN, DWDM, and FTTx.
- Comprehensive understanding of network and security technologies, including SDWAN, SDN, SASE, and ATP.
- Familiarity with the entire solution design process, from assessment and design to proposal writing, technical presentations, and handling clarifications.
If you are interested in working at Digiserve and have met the requirements as mentioned above please send your resume to careers@Digiserve.co.id